13KGHT73 CONTACT – A Spice Affair MENA

FOR A LIMITED TIME IN JORDAN ONLY
GET UP TO 20% OFF + FREE SHIPPING IN AMMAN ♡

Congrats! You unlocked Free Shipping!

CONTACT

You're only steps away from achieving irresistible pleasure, but should you have further questions about any of our spices, herbs, blends or seasonings, please do get in touch by filling this form or by email: marhaba@aspiceaffair.com.

Influencers & PR inquiries, we'd love to hear from you. Feel free to inquire about our sampling programs.
@aspiceaffair

Have questions? You may find the answer below ↓

Are all your spices gluten-free?

Yes. We don't use any gluten-based fillers in our spices or blends. We do test for gluten and validate the results at a third-party laboratory, in addition to maintaining levels at <20ppm for the good majority of our products and ingredients (over 300 of them!). We currently process 2 products that contain gluten (not sold in the Middle East) in the same facility and are sometimes handled on the same production line. Nevertheless, we have strict anti-cross contamination measures in place, which are third party validated throughout the year. Our products are 100% plant-based. Clean, Natural, Non-GMO, Filler-free, Soy-free, Dairy-free, Nut & Peanut-free, Vegan & Vegetarian friendly.

What allergens do you handle in your facility and are they always declared?

YES. All allergens are always declared. Please read the ingredients list available at the bottom of product description. When on any specific product page, click “Read more” to view the full list of 100% transparent ingredients followed by the allergen declaration statement. The only allergens that are present in our facility are: - Mustard - Sesame - Wheat/Gluten (only in 2 products - not sold in the Middle East) - Celery (for our US friends) If it’s not on the above list, then you’re free and clear!

One or more of my jars are broken, what are my options?

We do our best to package every box with absolute love, care and attention. However, sometimes glass jars break in transport, a thing which is beyond our control. Please don't be mad and give us a chance to make it right for you! Send us a picture of your broken jar immediately upon receipt of your order, full name as well as order number, and we will ship you a free replacement the next business day!

I received the wrong product, what are my options?

We do our best to pick and pack every box with absolute love, care and attention. However, sometimes humans make errors, as rare as those incidents may be at A Spice Affair! Please email us immediately upon receipt of your order and be sure to include your full name, order number as well as a description of the issue, and one of our team members will arrange to send you a free replacement in addition to arranging the free exchange with you within 1-2 business days!

How long will my spices last?

Generally, our products are best consumed within 2 years, but don't really expire. Once opened, the potency/life expectancy will be affected by how you store the jar. If kept tightly closed, away from humidity and direct light, then you can use them for up to 2 years! Exposure to light may create discolouration over time. Shake your jar and see some of that colour come back to life! Our seasonings don’t contain anti-caking agents (chemicals) so clumping may occur in some blends. Simply take any solid object such as a knife, a spatula, a spoon or a fork, and break down with a big smile, you are eating clean foods after all! You can also shake the jar hard enough to break down any clumping and restore the product to its original form.

What’s the expiry date of my product?

Our Chef Deema collection has a "Best before" date printed on the cap. In addition, our jars have a lot (or batch) number on them that helps us identify when they were produced. Generally, our blends and products have a high turnover and are produced in quantities that don’t spend too much time in our storage or warehouse. This allows us to only produce what is needed in the short term, which allows the products to stay as fresh as possible. Need to know when your jar was produced? Read the last 4 digits on your lot number as follows: 1st digit: YEAR ex. 2021 = 1, 2022 = 2 2nd-4th digit = DAY OF YEAR ex. 015 = January 15, 035 = February 4 Still not sure? Contact us at marhaba@aspiceaffair.com.

What’s the best way to store my spices and herbs?

The ideal conditions to store spices and extend their life while preserving the flavour, colour, potency and fragrance is to keep them in airtight containers stored in dry, dark and cool place with limited exposure to sunlight (or other sources of light), moisture, and heat.

Can I purchase your products for corporate gifting?

Yes, you can, and we thank you for considering us! Whether it's for seasonal gifting or simply as a gesture of appreciation towards your customers or employees, you can count on A Spice Affair to leave your corporate clients or human resources impressed and wanting more! All you have to do is email us at marhaba@aspiceaffair.com

Can I sell your products in my store?

Yes, we’re always looking to grow our wholesale network. Please email us at marhaba@aspiceaffair.com to benefit from special discounts and exclusive access to wholesale prices. You can also learn more by visiting our Wholesale & Distribution page.

Do you offer your products in bulk for industrial or manufacturing use and can you customize them?

Yes! We offer products in sizes ranging from 1 kg (2.2 lbs) all the way to 25 kg (55 lbs). Whether it’s for one of our own existing seasonings, your own recipe or even a brand-new concoction, our expertise in creating extraordinary natural seasonings is where we truly shine. We’re equipped to handle large-sized orders and we’re happy to provide our food safety certifications along with everything QC/QA. Get in touch and one of our specialists will work with you to achieve your objective.

Have questions? You may find the answer below ↓

Are all your spices gluten-free?

Yes. We don't use any gluten-based fillers in our spices or blends. We do test for gluten and validate the results at a third-party laboratory, in addition to maintaining levels at <20ppm for the good majority of our products and ingredients (over 300 of them!). We currently process 2 products that contain gluten (not sold in the Middle East) in the same facility and are sometimes handled on the same production line. Nevertheless, we have strict anti-cross contamination measures in place, which are third party validated throughout the year. Our products are 100% plant-based. Clean, Natural, Non-GMO, Filler-free, Soy-free, Dairy-free, Nut & Peanut-free, Vegan & Vegetarian friendly.

What allergens do you handle in your facility and are they always declared?

YES. All allergens are always declared. Please read the ingredients list available at the bottom of product description. When on any specific product page, click “Read more” to view the full list of 100% transparent ingredients followed by the allergen declaration statement. The only allergens that are present in our facility are: - Mustard - Sesame - Wheat/Gluten (only in 2 products - not sold in the Middle East) - Celery (for our US friends) If it’s not on the above list, then you’re free and clear!

One or more of my jars are broken, what are my options?

We do our best to package every box with absolute love, care and attention. However, sometimes glass jars break in transport, a thing which is beyond our control. Please don't be mad and give us a chance to make it right for you! Send us a picture of your broken jar immediately upon receipt of your order, full name as well as order number, and we will ship you a free replacement the next business day!

I received the wrong product, what are my options?

We do our best to pick and pack every box with absolute love, care and attention. However, sometimes humans make errors, as rare as those incidents may be at A Spice Affair! Please email us immediately upon receipt of your order and be sure to include your full name, order number as well as a description of the issue, and one of our team members will arrange to send you a free replacement in addition to arranging the free exchange with you within 1-2 business days!

How long will my spices last?

Generally, our products are best consumed within 2 years, but don't really expire. Once opened, the potency/life expectancy will be affected by how you store the jar. If kept tightly closed, away from humidity and direct light, then you can use them for up to 2 years! Exposure to light may create discolouration over time. Shake your jar and see some of that colour come back to life! Our seasonings don’t contain anti-caking agents (chemicals) so clumping may occur in some blends. Simply take any solid object such as a knife, a spatula, a spoon or a fork, and break down with a big smile, you are eating clean foods after all! You can also shake the jar hard enough to break down any clumping and restore the product to its original form.

What’s the expiry date of my product?

Our Chef Deema collection has a "Best before" date printed on the cap. In addition, our jars have a lot (or batch) number on them that helps us identify when they were produced. Generally, our blends and products have a high turnover and are produced in quantities that don’t spend too much time in our storage or warehouse. This allows us to only produce what is needed in the short term, which allows the products to stay as fresh as possible. Need to know when your jar was produced? Read the last 4 digits on your lot number as follows: 1st digit: YEAR ex. 2021 = 1, 2022 = 2 2nd-4th digit = DAY OF YEAR ex. 015 = January 15, 035 = February 4 Still not sure? Contact us at marhaba@aspiceaffair.com.

What’s the best way to store my spices and herbs?

The ideal conditions to store spices and extend their life while preserving the flavour, colour, potency and fragrance is to keep them in airtight containers stored in dry, dark and cool place with limited exposure to sunlight (or other sources of light), moisture, and heat.

Can I purchase your products for corporate gifting?

Yes, you can, and we thank you for considering us! Whether it's for seasonal gifting or simply as a gesture of appreciation towards your customers or employees, you can count on A Spice Affair to leave your corporate clients or human resources impressed and wanting more! All you have to do is email us at marhaba@aspiceaffair.com

Can I sell your products in my store?

Yes, we’re always looking to grow our wholesale network. Please email us at marhaba@aspiceaffair.com to benefit from special discounts and exclusive access to wholesale prices. You can also learn more by visiting our Wholesale & Distribution page.

Do you offer your products in bulk for industrial or manufacturing use and can you customize them?

Yes! We offer products in sizes ranging from 1 kg (2.2 lbs) all the way to 25 kg (55 lbs). Whether it’s for one of our own existing seasonings, your own recipe or even a brand-new concoction, our expertise in creating extraordinary natural seasonings is where we truly shine. We’re equipped to handle large-sized orders and we’re happy to provide our food safety certifications along with everything QC/QA. Get in touch and one of our specialists will work with you to achieve your objective.


A Spice Affair mena

Working hours

  • Saturday - Thursday: 9am-5pm
  • Friday: Closed

  • E: marhaba@aspiceaffair.com

Please note that we only provide support through email or live chat.

SHIPPING TO BELOW COUNTRIES COMING SOON
Free shipping* available across:
• United Arab Emirates
• Saudi Arabia
• Kuwait
• Qatar
• Bahrain
• Oman
• Jordan
• Lebanon
• Egypt
• Morocco
• Tunisia
*Certain conditions apply

We use cookies to provide and improve our services. By using our site, you consent to cookies.

ENGLISH
ENGLISH